We all have moments in our lives when things get frustrating. When things just aren’t happening fast enough and the good times seem a mile off. Is struggle something that builds character?
Sometimes it’s difficult to see the wood for the trees, isn’t it? And given all that’s happened in this bizarre year, I thought now would be a good time to think about why it’s important that while we grow our businesses, we also build our strength. So what can we do to develop our resilience and change our mindset?
This blog post is going to help you see how growing your childcare business builds character and tricky times are a blessing in disguise.
Patience builds character
Right now I’m in the process of trying to open a new daycare center and boy oh boy! It is taking FOREVER! Everything that could’ve been a little awkward has turned out to be a nightmare; and even all the things that should’ve been a walk in the park have given me headaches on the regular.
However, I am constantly having to remind myself that it’s all a learning curve. That it doesn’t matter how long I’ve been doing this for, I need to seek opportunities to grow and build on what I know. Every time I hit a stone in the road, I have to remind myself that it’s building my patience. I remember that I’m growing my resilience. And each moment adds to the evidence I have for how I thrive to succeed – even when times get tough.
So I am constantly repeating to myself “try and enjoy the journey”. And I wanted to write this to encourage you, too!
Take stock of your resilience
2020 has been quite the year, hasn’t it? Many of us have lost family members, good friends and people in our communities. The situation has brought with it not only health worries but financial uncertainty. So whatever situation you find yourself, I am sending you love from PA. But I’m also sending you a sprinkle of encouragement and a fistful of hope.
Because, while we might not know what’s waiting for us in 2021, and we’re under a veil of un-sureness as to what’s ahead…I don’t want you to feel like there’s nothing to look forward to. I want you to take stock of all the things you’ve achieved this year, despite there being a global pandemic. How safe you’ve made the children in your care feel, and how well you and your team have coped in spite of everything else going on.
Celebrate the positives (yes, even the tiniest ones!)
We’ve just celebrated Thanksgiving here in the US (which totally signals the end of the year is close), so let’s come out and finish 2020 on a high. Let’s look over the last year and list all the positives. What are you thankful for? What has helped you learn and grow as a business owner and how has that helped you build character? Dig deep and really celebrate the positives – notice the silver linings in the mundane everyday things you’ve been doing.
As a childcare business owner, you get to work with amazing families every day, and you’re often one of their most valued experts. You’ve enabled parents to keep sane during this madness, by looking after their babies for a day or two so they can get things done. No matter how stressful it might have been, you and your team have provided a harbor from the storm for those kids you care for.
I know that my situation allowed me to help a family have the happiest day of their lives during the crisis! What positives can you write down? Scribble all the positives into a notebook, or onto post-its, and celebrate with your family and your team. Create a gratitude tree or a thankfulness tree in your home, office, or daycare center. Ask others to contribute!
Flip the switch
It’s all about mindset. If you continually look for the bad things that have happened and get bogged down in all the negativity, you’re not going to feel good about moving forward. Whereas if you look for the progress markers from this year, seek out the good things that happened and celebrate them, then you’re going into 2021 with a good attitude. You’re showing the universe that you’re ready for anything!
I am sure you’ve seen your business surviving, and possibly thriving (seeing as we are recognized as essential now!), and that’s great. But it’s not just your business that’s growing. Situations like a global pandemic really emphasize how it builds character too.
There are so many hidden blessings, you’ve just got to look for them.
I hope this blog post has brought a smile to your face. These times are tough for many of us, but don’t let that stop you from going out there and bringing your game-face! You’re a Childcare Ninja, after all.
Also, if you liked this, I wonder whether you’ve found the Childcare Ninja Facebook group yet? We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
This week I’m zoning in on why it’s super important for you as a childcare business owner to “know thy staff”. You might think you know them a little already – because you hired them – right? But how well do you really know them? And what do you do to ensure you’re getting the very best out of every single member of your team?
Over the many years that I’ve been running and growing my daycare centers, I am constantly learning that it is a vital part of my role as a business owner. I need to be appreciating the variety of my team members’ backgrounds and embracing all their quirks! Celebrating their unique approach to their work, and supporting them where they need to up their game.
None of this is easy, but I highly recommend taking more notice of your staff. Get to know them and help them flourish! I’m going to explain a bit more about why you need to do this to grow your business, but also how you can do this!
One size doesn’t fit all
When you carry out your interviews for team members, I bet that you look for specific skills, don’t you? You’re not looking for a cookie-cutter childcare worker. You’re hoping to find the team member with the abilities your team are currently missing. So what happens once you’ve found that person? Do you hire them and expect them to be like everyone else?
I implore you to take a look at the staff you’ve recently employed. What training have you offered them? Was it generic training – a one size fits all approach – or did you tailor it to suit their individual needs? This would be a great opportunity to do a skills audit and find out where the gaps are. Professional development is only useful and worth the time and money if there’s learning taking place!
(I just want to point out that it’s funny really, because – as childcare and education specialists – we pride ourselves on our ability to differentiate the learning for the babies in our care…but when it comes to our staff, we rarely do the same. Interesting to note, isn’t it? We should be paving the way for other industries, not doing what they all do!)
All walks of life
I bet that your team are as varied as the plants in your local park! Have you taken time to truly appreciate their backgrounds and unique experiences? Perhaps you could look back over their applications and resumes, or have an informal chat with each team member to figure out how best you can accommodate their needs and demonstrate an appreciation of their individual pathways into childcare.
Get to know your staff and really show them that variety is the spice of life and that you embrace it all! Be inclusive and ensure everyone feels welcome and supported in their journey with you in your business. Valuing your team members for where they’ve come from shows that you truly care about them, and those things shine through to families interested in your services.
Know thy staff to help them
Once you’ve made an effort to get to know your staff you can then help them more. This could be in the simplest form of training opportunities. For example, if you have staff that also happen to be parents, you might want to consider ways you can help them in order that they can be both brilliant parents but also a superstar childcare practitioner in your daycare. What adjustments can you make to help them, which in turn will help you.
Something simple and easily achieved is that you could look into putting all your trainings online. By creating digital training videos, you are saying to those team members with kids (or other caring responsibilities) that you appreciate that they’ve got priorities outside your facility, and that you care, but that you also want to help them grow their skill set. And by making things easier for them to access from home, you’re signalling this to them! They can watch at home, but still ask questions via an app like Slack to clarify things. It truly is the little things that make a difference.
So get to know them, take time to observe them. Be open and flexible. You want them to do their job better, but they won’t get there if you don’t notice what they need first.
Tools for getting the best from your staff
When it comes to enabling your team to their best, there’s three things that immediately pop into my head.
The directions and instruction they need to get the job done. This is where your leadership matters. Steering your team along the right path, but knowing when to back off and let them shine. Trust is a huge factor here too.
The physical resources that they need to perform their role well. For example, something as simple as crayons or curriculum sheets, or perhaps iPads for recording observations and notes, or play equipment.
The soul – how you relate to your teams. Build a reciprocal and valuable relationship with staff.
This third point matters a lot. Because the way we deliver criticism is important. This in itself is a really useful tool. And just like any tool from your garage, you need to utilize it in a way that will get the job done well!
So, when you’re offering a critique, do it in a useful and constructive way so that they can learn from their mistakes. For example, I would point out something they’ve done well first, before highlighting something that needs work. And then cushion the blow with another positive. So you’ve given them a learning point but haven’t totally demoralized them in the process.
You want them to come away from your correction feeling like they understand the point you’re making. It’s all about encouraging and making learning a positive experience – just like we do with the kids, right?! Staff should be able to receive your critique and feel empowered to move forward, not like they should pack up their things and leave.
Finally, by knowing your staff really well, you can really support them in their journey to becoming the rock stars they’re destined to be in your childcare business! And a rock star team = customers who rave about your business! And that’s what we’re all aiming for, right?! When you know thy staff, you can grow your business into the successful vision you know it can be.
I hope you’ve found this blog super helpful. If you have, share it with a friend!
Also, if you liked this, I wonder whether you’ve found the Childcare Ninja Facebook group yet? We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
“Vision board” – it’s a term that’s thrown around like confetti in the entrepreneurial online space, right?! All the big names are talking about them! But have you ever made one with the purpose of growing your business?
I’m Siobhan Strode, word witch over at This Sister Scribes. And I’ve been asked by Ms. Nyckie to write a blog on vision boards because since I’ve been using them I have seen a huge change in my mindset, and my copywriting business has grown from strength to strength. And we thought it would be fun to share how and why they work!
Don’t be put off by the idea if you’re new to it, or the “woo” freaks you out. I felt like this once too! So bear with me and have a read of this blog…I think you’ll love what I’ve learned.
So, what exactly is a vision board?
A vision board is a visual representation of where you want to go in life.
Imagine it’s a sort of map that guides you and pushes you forward. You piece together a creative collage of images and texts which help to stimulate your imagination and develop your ability to visualize your goals. The board is a visual representation of the dreams and goals that you aim to achieve.
It might be a digital board, where you copy and paste images and words that you feel drawn to, but I love something I can touch. Something I can pin up on my wall, and add to as time goes on. To me, it’s a prod or poke to remind me where I’m headed and how I’m going to get there.
Let yourself try it!
After spending a couple of years ignoring the suggestion by numerous coaches, I finally let myself try it in 2017. Slowly, I began to really believe I could build the business of my dreams and a life where my values are centered. And since then I’ve achieved so much. I’ve helped 100s of female founders find the right words to say in their businesses; I’ve held writing workshops and spoken in groups; every day I write for some phenomenal women! I started a feminist podcast “This Sister Speaks” and began hosting writers’ retreats in my Airbnb guest space.
I’ve begun to be the female leader I put on my vision board. I have built a blossoming political career alongside my business – I became a Councillor in December 2017 and I ran for UK Parliament in December 2019; I’ve set up community groups, run campaigns to raise awareness around education cuts and changes to the social security system…Honestly, looking back makes me feel so proud.
And all this is because everyday, I’m reminded of my soul goals and the steps I needed to take to get there. Each morning, I look up from my desk and see the empowering words and mantras, the pictures that align with my future self. I allowed myself to believe. Because I can do this. And if I can do this, you can too!
Creating your vision board
First, you’ve got to pause and think about where you’re at and where you want to go. Ask yourself where you’d like to be this time next year, and where you want to be in 5 years. What steps do you need to take to get there? Think about your why. Where do you want to take your childcare business from here?
Once you’ve taken time to contemplate your goals, and gathered up the craft materials – scissors, washi tape, Sharpies, and a glue stick – plus a big pile of magazines and catalogs to delve into, you can begin! Set aside at least 2 hours of time where you can just be in the moment, with no interruptions.
As you flick through the pages, cut out images and words that you feel drawn to. Perhaps you’ve got specific quotes or mantras you want to include. You might have 3 goals you’re working towards and divide the space accordingly, adding words and images that represent that. This is completely personal and for your eyes only.
Creating a vision board with your goals in mind – really putting your heart and soul into it – can be an extraordinary experience. Like you’ve just read from my own journey, they can truly help you focus and will act as a reminder to you every day of what you want to achieve.
Making the vision board work
While making a vision board is fairly simple, what actually matters is making sure that it works. If you’re spending a good chunk of time on this, you want to ensure that it is worth the hours given.
Acknowledge that this isn’t actually magic. It won’t do the work for you. You’ll get the most from vision boards when you’re determined to put in the work needed to reach your goals. Studies have shown that people who visualize themselves achieving their goals and – crucially – taking the steps to get there are more likely to succeed than those who only visualized themselves attaining their end goals.
Therefore I’d like to encourage you to incorporate those steps you need to take! Add more actionable images and dynamic verbs to your vision board.
Train your brain
Display your vision board where you can see it every day. Place it in your bedroom, work space, the bathroom (probably laminate it!) or any other place that you’ll see it repeatedly.
Reason being that vision boards help prepare your mind, getting it ready to take action. Whenever an opportunity presents itself for the accomplishment of your goals, you’ll be less likely to shy away from it because everyday you’ve been presented with an image of your success in this area.
Having consistently given your mind visuals to prepare it, you won’t waste opportunities to head towards your goals. You’ll find yourself taking action. Essentially what you’re doing is training your mind!
Go and get creative, Ninjas!
Hopefully you’ve stuck with me on this and can see how helpful vision boards can help you grow your business. Although I’m creative – I’m a writer after all! – I’m a hugely practical person, who is apologetically ambitious. I don’t want to spend time doing things that won’t give me a return! I’m a busy woman, as I’m sure you are too.
But creating a vision board is something I invest time into at least once a year, and add to it or create a new one whenever a new goal comes on the horizon. I ask myself, does it fit with my values and soul goals? How am I going to do this? And then it goes on the board!
Let us know if you’ve ever tried before! How do you create yours? Nyckie and I would love to hear from you, so leave a comment! Or if you’re trying for the first time, tag us in a photo of your vision board on Instagram – I’m @thissisterscribes and Nyckie is @childcareninjas.
Have you discovered the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
Worried that you’re being awkward and finding sales super hard? Well stop worrying! We’ve all been there! Running a childcare business means our skills lie in caring for children – all the other stuff is a steep learning curve.
However, to make our childcare businesses successful, we’ve got to figure out how to make our awkward work for us. It’s a journey you need to go on to gain clients and build your business so it’s sustainable and profitable.
None of this comes naturally to me either, but I’ve been in the game long enough to know what works for me. I’ve got three strategies I’m going to share with you here. I hope they’ll help you go from being awkward to awesome.
1. Get over it!
Honestly. Sorry to be so blunt, but no one likes selling. Nope. No one. It’s super awkward asking people to buy your service and to shine a light on what you do better than others. It feels unnatural to us. But I learned pretty fast that the only way I was going to gain new clients was to put on a mask (no, not the Spiderman or Mardi Gras type!). I smiled and channeled my inner Queen. Essentially, I put on a show. I was acting. But d’ya know what? When I started my day like this, I started to believe that I was successful and I oozed confidence. People buy into that.
You’ve got to be seen to be successful. I’m not suggesting you lie about your business. I am saying you sort of need to trick yourself into believing that you’re good at selling. Put post-its around the bathroom mirror with affirmations on. Try these ones:
2. Shine a light on your uniqueness
Take your uniqueness and shine a spotlight on it! Think about what makes your childcare special. What makes it stand out from the rest? Is it the decor? Is it the themes you explore? Or perhaps you’ve got a background in something quirky that you bring to your business. Whatever it is, don’t hide that treasure away in the dark. Get it out in the spotlight and really make the most of what you’ve got.
When I first started my business, what made me totally different from other childcares in the community was that I offered 24/7 care. I was doing night times and weekends when others focused on daylight services only. And that’s not going to be for everyone, but there were people in the community (and from miles away actually!) who had been looking for someone like me to care for their babies. To them it was like a dream come true when they heard I was opening.
So get clear on what you’re offering and tell the world about it!
3. Shout about your story
I’ve said it before and I’ll say it again: shout about your story from the rooftop! People buy from people, and they want to know all about you. They want to know what makes you tick. Your business needs storytelling and it is so important that you bring the personal to your profession! There’s tons of evidence to show that sharing your story helps your business grow. Why? Because it will chime with families and they’ll find that they want to support your business.
Your story will inspire people. And by telling your story, you’ll be giving other people hope. You’ll bring hope to families who are struggling or maybe another business owner will be inspired to keep on pushing forward. It’s going to demonstrate to your customers how much you want to be in this business and how much passion and drive you have. It will show them how much caring for children in your neighborhood means to you – which will lead to sales!
You can read more about the importance of telling your story in this blog.
See? Sales don’t have to be awkward.
You just need to figure out what makes your childcare business unique and talk more about your back story.
Put on a smile, get out there and tell people about what you do and why you’re so awesome.
Before you go, have you found the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
As childcare business owners it is super important that we promote our businesses all the time. We are the business! So we need to learn how to put ourselves and our businesses into the spotlight. This will bring you all the success you’ve been dreaming of.
So how do you get the word out to the neighborhood about your brand new childcare business? What’s the best way to reach the entire community and get a buzz going before you’ve even opened your doors?
Here are 3 tips on how to spotlight for success in your new childcare business:
1. Start sharing before you open
Before you’ve got clients and before you’re anywhere near ready to open the doors to your new childcare business, you need to start spreading the word. You want to build up a buzz. Get people having conversations about your new business.
Talk about your exciting new challenge and share your journey. This is where social media is brilliant. Put up posts saying “Coming Soon” and share some details about what it is you’re doing – highlight the unique and the memorable. Generate some interest through your social network.
When you go to pick up your own children from school, make time to chat to parents and teachers about your new business venture. They’ll take an interest because they know you, and they’ll spread the word for you without any effort.
If you can, get your logo and contact details put on your car. I had mine put on our minivan, and I’d get leads from people who’d seen it parked at the mall, or when it was outside the church. It’s all about visibility! Think outside the box to shine a spotlight on your new biz.
2. Build rapport
It’s time to really put some effort into building rapport with other businesses. These relationships are crucial to building a successful childcare business. Not only do you want to be developing connections with schools, you should reach out to other childcare providers. There’s room for everyone. Do this by sharing your resources – maybe you’ve found a cool website or printables they might find helpful? You can help each other out by offering to send people their way when you’re full (or the client is not a good fit for you) and vice versa.
It’s not only educators that you should build a rapport with. Think about those businesses in the neighborhood who work with parents and families. Stores, libraries, bus drivers…How can you connect with them?
A great personal example is one of my neighbors. He is in real estate. We’re not friends, just acquaintances, but because he’s seen me out and about with my daycare kids, he knows I’m good at what I do. So, when he shows a new family around, he mentions my services. I never asked him to do this, but whenever we’ve met on the street I’m always polite and ask how he and his family are. These personal recommendations are vital!
3. Don’t sleep the old school
Just because we’re in a digital age, doesn’t mean you should only focus on online spotlighting! Don’t discount the old school strategies of promo. There’s a lot to be said for putting a flyer through your neighborhood doors! It reaches the grandparents and elderly relatives who will then pass on the news about your new childcare business opening to their family members who might be in need of help. Social media doesn’t reach this generation, so going door to door, having conversations and sharing the news is a great way of spreading the word!
You can take out adverts or write short articles for your community newsletter or local newspaper. You’ll be surprised how effective this can be. And don’t forget that having business cards is still a thing! They’re cheap to have made and super easy to leave in places that people will see them. I’ve lost count of the number of families who’ve picked up my cards in the bank or at the grocery store and given me a call!
I hope these strategies will help you take action and you’ll now go out and spread the word about your brand new childcare business!
The world needs what you’ve got to offer.
Don’t shy away from the spotlight!
Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! The content you’ll have at your fingertips is unique to childcare businesses, because I was tired of joining groups for advice, but finding it irrelevant to my needs. So here we are! A one-stop shop for Childcare Ninjas!
Have you taken my Childcare Ninja quiz yet? And don’t forget that I also have a free Facebook community for childcare providers. Check it out here.
