by admin | Jul 26, 2021 | Blog, Uncategorized
We’ve all heard of burnout, right? It’s a common theme of conversation among business owners. However when it comes to being a childcare business owner, it can get a whole lot more serious. And the effect of burnout can have devastating repercussions for your daycare.
I joked in my Monday Moves YouTube video that Godzilla is my burnout coach…but all joking aside, this is a topic that needs to broken wide open!! So, while Godzilla may not actually be coaching me about childcare burnout, it is a very real thing and it can totally kill your childcare business.
Why it matters
Not only have childcare business owners been battered with the Covid-19 stick this last 18 months, there’s another pandemic that’s impacting too: BURNOUT.
Not too long ago, my work phone was ringing off the hook with back-to-back parents desperate for childcare provision. I couldn’t figure out what was up. Had there been some new housing nearby? A new company moved into the neighbourhood maybe? Nope. It was because a center in our area had closed. Not just temporarily because of coronavirus testing, but actually shut.
And when I investigated further it’s because the owner had completely burnt out. They’d had enough and thrown in the towel.
Many childcare businesses have been lost to provider burnout and if you don’t want to be the next childcare business that is putting up a CLOSED sign on your door, then now is the time to learn how to recognize it and how to combat it. After all, you can’t be essential if you’re not even open.
What is burnout exactly?
According to Kat Hounsell in an interview with Medical News Today, “In a nutshell, [burnout] is a syndrome brought on from chronic workplace stress that hasn’t been successfully managed.” It is a state of mental and physical exhaustion that absolutely sucks the joy out of your job and your relationships. Not a great place to be if you’re trying to run a childcare business, right?
If you’re continually exposed to stressful situations, like caring for an elderly parent, or working long hours or late shifts this can lead to burnout. Sometimes it can be the trauma of modern life and the constant upsetting news – like the death toll of Covid or another school shooting – that pushes you over the edge.
However, helping professionals, such as doctors, nurses, teachers and childcare owners are especially vulnerable to this health condition. Which is why I need you to know
But what does that actually mean? What are the signs?
How to spot burnout
There are things you can look out for when it comes to chronic stress and burning out. When you know what to keep an eye on, it can only be a good thing.
- Emotional exhaustion: it causes people to feel drained, massively overwhelmed, and dog-tired. You’ll notice a lack of energy to get your work tasks done.
- Loss of enthusiasm for work: People experiencing burnout view their jobs as increasingly stressful and frustrating. You might notice that you’ve grown cynical about the job or maybe people you work with. You may also emotionally distance yourself from your team and begin to feel numb about your work.
- Reduced performance: has an impact on everyday tasks at work. You might feel negative about tasks. You’ll probably have difficulty concentrating and sometimes find that you can’t be creative anymore.
- Physical symptoms: Chronic stress may lead to physical symptoms, like headaches and stomach aches or gut problems. And it can lower your immune system, making you more susceptible to colds, the flu, and insomnia. You’re also more likely to suffer with mental health issues like depression and anxiety.
And these things creep up. They don’t happen all at once.
What I’ve noticed about burnout
From my own experience of burnout, and watching some of my peers suffering too, I know how we can prevent it happening to you. There are 3 main things that we’re not doing that cause us to burnout. Firstly we don’t have good enough systems in place; we fail to delegate anything; and we neglect ourselves.
So here’s how to tackle each of those:
Sort out your lack of systems
Don’t eye roll! You know I’m right! Burnout is one of the reasons that I’m a huge advocate of systems. I’ve learned the hard way that having systems in place solves a large number of stress issues. So trust me when I say that you need to have better systems in your childcare business.
Having tried and tested systems means that you can relax a little. You’ll have a solid way of doing things so that other people can take the reins when you go on holiday. By putting the systems approach to work in your childcare business—however large or small!—you’ll grow a better and more efficient business AND be less stressed which means you can dodge burnout!
Start by downloading this systems freebie!
Start delegating
Part and parcel of being a childcare business owner is being a control freak. You know it. I know it. We love to be in charge, right? And that does have its positives. We get stuff done! We can be efficient go-getters and we’re leading a team of childcare workers well…or are we?
Sometimes good leadership is about delegating. It means you’ve got to trust your team members. So take a deep breath and remember that you hired them because they’re well-qualified, brilliant humans who love kids. Why not give them a chance to shine? Picture yourself as Oprah – “You get a task, and you get a task, and you!”
Giving opportunities to your team to lead so that you can take your foot off the gas is an essential for keeping burnout at bay. And this is linked to systems because if you’ve got those in place, you can be safe in the knowledge that they’ve got a map and compass for the journey without you!
Prioritize self care
When was the last time you took a holiday? Or even a lunch break? This is the main reason, I believe, that childcare business owners burnout. We constantly put everyone else first.
So to combat burnout, you need to start taking your well-being seriously. You need to put yourself at the top of the to-do list for a change. What do you do to wind down? Self care doesn’t have to be an expensive trip to the spa!! Sometimes going for a walk, talking to a friend, or watching an funny program on television can spark some joy. Small self care gestures like these can stop stress from turning into something more serious, like burnout. Here’s a blog that might be useful.
But from my perspective, I must say that a holiday is pretty essential. Doesn’t have to be a fancy trip away, it could just be a week in your home with your phone on airplane mode and binging on Netflix and homecooked delicious food instead of rushed take-outs.
Looking after yourself, asking for help and setting up systems are the keys to not burning out. Hands up who’s gonna start today?
Hopefully after reading this blog post, you can see how burnout can be avoided by making a few small changes to your daily routine. Even if you’re working long hours, taking care of young children, and also running a home on top of a childcare business – remember to sprinkle a little joy into your day-to-day life.
We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram for biz ideas and to take a sneak peek behind the scenes!
by admin | Mar 1, 2021 | Blog, Uncategorized
By now you’ll know that I believe systems and processes have a truly significant role in building your childcare business. They’re key to you growing and up-levelling! In the last 15 years, my main learning from being a childcare business owner has been that systems equals success!
Some of the most important factors of implementing systems in your business are to improve efficiency and organization. This is what enables you to monitor and manage your staff whilst staying connected to the operational strategies of the business. And you can keep taking a step back to make sure everything is working and in sync to help you achieve your vision.
Let’s take a look at why systems equal success…
Why do you rave about systems, Nyckie?
Because they work!! (Can I get an amen?!) No matter what size your childcare business is, it no doubt includes multiple systems working together to achieve your goals. Systems and processes are essential to your business’ success, especially when it comes to growth. If you don’t have these to lean on then your growth will be super hard to achieve.
Trust me! To ensure you can train employees and delegate responsibilities, to offer a consistent high quality service, make sure things run smoothly in your day-to-day, you need systems!
Setting up systems is all well and good BUT if they don’t actually work, then what’s the point? 🤷🏾♀️
I recommend that you go over your systems at least every 6 months. Analyze and review them, make sure every part of the system is working towards its purpose. Once you’ve gone through the hard work of setting up all your systems, it can be very easy to put them on the back-burner and forget all about them. But we need to check in from time to time, to look at what’s working and what needs adjusting. As your business grows it’s to be expected that your systems need to adapt too.
In the generic biz world, they call this “System analysis”. Which is, essentially, studying a system or its parts in order to identify its objectives. Does it do its job properly? It’s basically a problem solving technique that helps you improve the system and ensures that all the components of the system work efficiently to accomplish their purpose. Analysis specifies what the system should do. I talk more about it here.
Optimize your childcare business processes
It’s important that you take time to understand the entire system in order to make changes to simplify the steps involved. By using a systems perspective, you can remove unnecessary steps and find effective short cuts which can save your childcare business money (and who doesn’t want to do that, right?!). You want to optimize your systems for ultimate success, not keep things as they’ve always been.
Think about it! What worked brilliantly when you had an in-home daycare with 4 children isn’t necessarily going to do the job when you’re set up in your first location. What worked for 3 team members, is unlikely to work when you’ve got multiple locations and several teams. So do take some time and go through your systems one by one and check if they need to grow with you so you can get to that next level of success.
Problem solving instead of problem dodging
One of the benefits of analyzing your systems—picking it apart and then adjusting as needed—is that your problem solving skills will improve. Instead of avoiding complexity, a systems approach helps you see problems as exciting opportunities. These problems offer potential ways to innovate and develop your creativity. If something isn’t working, what can you do to improve that element of the system? Brainstorm and think outside the box!
And this has a knock-on effect with your team. They see you modelling leadership from a problem solving angle, and it has an impact on the way they approach tasks too! Rather than shy away from difficult issues, your staff turn into active problem solvers. They also feel safer to try new ways of thinking because they can trust your systems.
Are your systems helping you achieve your objectives?
Another thing to consider is where you want to be—what’s your bigger vision?—and to see if your systems are leading to that goal. You want to be working a few steps ahead so that you’re ready for what’s coming.
When you only address one part of the problem, you’ll likely never find a long-term solution. By taking a step back, and looking at the interconnected dynamics of the system, you’ll discover a better way of organizing your business.
Systems thinking can help you revolutionize your childcare business across every aspect. If you put the systems approach to work in your childcare—however large or small!—a better and more efficient business could be right around the corner. And that means more revenue!
So, repeat after me: Systems = Success! Unless of course, they’re not working!
I’d love to know what the biggest change you’ve had to make in your childcare business is, as it’s grown? How did you manage to navigate it? Which of your systems needed adapting? Come and join in the conversation about systems over in the Childcare Ninja Facebook group!
And I have an awesome freebie, specially designed by my team of business ninjas to help you sort out your systems! Because smart systems in your business result in Success! So what are you waiting for?! Download your FREE Sassy Systems Workbook today!
We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram for biz ideas and to take a sneak peek behind the scenes!
by admin | Jan 8, 2021 | Blog, Uncategorized
In any year it’s easy to lose focus on our finance goals, but when there’s a global pandemic going on it’s even harder! However, I wanted to give you some encouragement and motivation to show you how to stay inspired and on track.
We often find it tricky to keep our eyes on the prize. We get distracted by the endless possibilities of what everyone else is doing and what all our friends have. It’s all too easy to get side-swiped by what you don’t have, or haven’t managed to do, and the reasons behind that – usually financial!
What I want to help you with is staying focused on your goals!
Money mindset and financial taboo
When it comes to money, there’s a lot of weird stuff that comes up for most of us. A lot of it stems from our childhoods and the way we were brought up. For me that was in the church. And boy oh boy do church and finance have some bizarre clashes in personality going on!
So many of us brought up to believe that it’s impolite or embarrassing to talk about money. Money also holds an emotional connection for many of us. It can bring on an anxious reaction or trigger other behaviors. In my Facebook group, one of the things the Ninjas shy away from is talking about finance.
So what exactly is going on here?
I’ve talked about the importance of having a positive money mindset before, but I haven’t really gone into my own personal journey. So I’m going to share my story with you because I believe you may have experienced similar growing up.
At one point in my life I believed that making money was evil. That’s what I’d grown up hearing in church. That “money was the root of all evil” and that people who made money were greedy and evil and nothing good ever came from money. That the love of money was a sin and it was the Devil’s work.
But as I got older I began to do my own research, really looking at the scriptures and the context of quotes like the one above – which is the infamous 1 Timothy 6:10: “For the love of money is a root of all kinds of evils. It is through this craving that some have wandered away from the faith and pierced themselves with many pangs.” Drummed into many of us as kids, when we look at it as adults, we can’t forget to add the love of in front of money here.
I’ve had to relearn a lot of my mindset around money. Money builds churches, hospitals, and homeless shelters – communities! We should be pro making money, and what we should stand up to is using money in a way that harms people and the planet.
It’s time for us women in business to overcome the money taboo!
Money is a tool!
Money isn’t evil. It’s an object that we can use for good or evil. And it really can be a fantastic tool to help us make a difference. We can utilize it to make the world a better place. It can help people.
Money can help us reach our goals and without money it can be quite tricky to take care of the people we love. We owe it to ourselves as women to achieve financial success. We owe it to our children to see us earning money and not being ashamed of it.
Stay focused on YOUR finance goals
You might think your goals are yours…but what if you’ve been influenced by other people and they don’t align with your values? The way you can get laser-focused and ensure that your goals truly are YOURS is to look at your soul goals and see if they marry up with the money targets. Are they challenging enough or are you playing small to please others? Or have you set something that is only going to end in heart ache?
Take some time to journal on this one. Honor your truth. Listen to your gut. It never fails to tune into your intuition.
What will inspire you to stay focused on your finance goals?
We’re all different and have our own things that help us. For me, my faith is one of them, I utilize it every day of my life! Now that I’ve made peace with the age old conflict between church and money, I know I can use my faith to keep me on track.
Perhaps it’ll be your family that inspires you to stay in your lane and reach your goals. Is it to extend your home or find somewhere a little less snug? Or maybe it is an adventure that you want to go on, and you’re able to visualize yourself going on that trip – each time you lose a little momentum, practice picturing yourself doing that thing!
“Money is only a tool. It will take you wherever you wish, but it will not replace you as the driver.”
Ayn Rand
Not only do we need to have conversations around the green stuff, we need to be open about how finance looks and feels for us! We have got to persist in setting ourselves financial goals, and start asking for what we want and need. Because let’s not forget what money can do for us!
I hope you’re going to use this as an opportunity to start talking about money more, encouraging conversations about finances with your business friends, employees and your family. If you found this blog post helpful, send the link to a friend – sharing is caring! Or come and continue the money talk over on Facebook in our Ninja community!
If you enjoyed reading this and would like to get more involved, we’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming more involved in the community and to grow your business? Join us for more tips on how to make your childcare business the success it deserves to be! Or if you prefer Instagram, come and say hi there!
by admin | Nov 5, 2020 | Blog, Uncategorized
During last decade – and beyond – I’ve heard countless money myths being waved around as reasons for hesitation when it comes to taking a step into owning your own childcare business. And while some of the rumors might be a hangover from days gone by, most of them are just factually incorrect and are certainly nothing I’ve ever witnessed.
There’s only so much time to write these blogs and you’ve not got all day to read them, have you?! So in this post, I’m busting three of the myths that keep popping up in Childcare Ninja conversations. Read on if you’d like to find out why you need to ignore the money myths and listen to your heart!
Money Myth 1: Expensive to get going
Not true! There are tonnes of ways you can start your childcare business on a budget. I’ve written a few blogs on this, but it is possible to start a wildly successful childcare business with limited financial backing. I know because I’ve done it! Cut back on expenses – do you need those subscriptions or the organic food? Could you strip it back to the bare minimum temporarily until your profits start coming in?
Look into ways of getting more knowledgeable that don’t involve spending money or spreading the cost between yourself and other childcare facilities. Sign up to mailing lists and free trainings and teachings around legislation and regulations.
Setting up your childcare business doesn’t have to be expensive. You don’t need an all-singing, all-dancing childcare business to get going. I think the phrase is “done is better than perfect”. Don’t let fear of getting started put you off.
Money Myth 2: Childcare owners can’t make a profit
This one always makes me laugh, because my business is testament to the fact that you most certainly can make a profit! Don’t be intimidated by the money talk around childcare. A lot of the chatter is around the issue that our industry is not valued by many in our society, despite us being a lifeline to families. The recent pandemic highlighted how essential we are (which we all knew!). But the debate as to whether we’re profitable is nonsense.
You can have a successful childcare business that brings in a profit. It takes hard work, effort and planning, but it is definitely achievable. I’m working with a number of childcare business owners – my Childcare Ninjas! – helping them scale up and grow their businesses to become even more profitable.
Money Myth 3: Hard to keep up
Funnily enough, this money myth is a teensy bit true. Yes, it’s sometimes hard to keep up with changing policies and legislation. I could probably dedicate an entire year to reading documents and keeping up with current practice. And of course all the regulations are essential so we have to keep on top of it all.
However, when you’re savvy and have a great team around you, you can split the training sessions between you and share the knowledge when you get back. You can sign up to emails that will keep you up to date, and you can join networks with other childcare businesses. There’s also a great Facebook group I’ve heard about, for Childcare Ninjas like you 😉
Tips for battling the money myths
Over the years I’ve been running my own childcare business, I’ve discovered some ways that you can combat the money myths out there! Here are a few tips to help you on your childcare business journey.
Firstly, surround yourself with encouragers and people who support your dreams. It’s so much easier when you’ve got like-minded people giving you motivation and rallying around you. It’s also important that you can trust them and know that they have faith in your abilities. There’s nothing worse than constantly having to second guess yourself because of negative comments about things that you didn’t ask for an opinion on.
Be wise with your money
Second, y’all know I love systematizing, so you won’t be surprised to hear me say this! So here goes: Get yourself some systems that help you manage your business better. This will save you time and money to invest elsewhere in your childcare business. When you’re more organized and things are streamlined, you can budget better.
Next, I’d like to encourage you to invest in yourself. With the savings you make on time and with budgeting better via systems, you should put that towards bettering yourself. Learning never goes out of fashion! And educating yourself and self development is never a waste of money. Whether that’s additional childcare training or a business diploma, the decision to prioritize YOU as a business owner is pivotal to your success!
My last tip is that you get help with finance. I’m not talking about loans and borrowing money (although if you’re going to do that, make sure it’s ethical and in your best interests! Steer clear of sharks). No, I mean getting your head straight when it comes to finance. Take time to get some money mindset coaching, and another idea is to learn how to do your own accounts.
I hope you’ve found this blog super helpful. If you have, share it with a friend!
Also, if you appreciated the tips in this post, there are plenty more over ideas and inspiration over in the Childcare Ninja Facebook group! We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
by admin | Sep 25, 2020 | Blog, Uncategorized
When it comes to leadership in your childcare business, it’s really important that you let your team see you leading through service. You’re not just a body in an office, sending them instructions, you’re a human being who cares and wants their team to feel that.
But what does this sort of leadership really look like?
As someone who’s been leading like this for a long time, I wanted to share with you some ideas – about developing your leadership and building your team – that have worked well for me. So read on if you want to help your staff be the best they can be, while also growing your childcare business into the successful, profitable enterprise it deserves to be.
Let’s get started…
Serving your team through leadership
The idea behind this style of leadership is that by serving your team, you’re demonstrating that you care. You’re helping them become the most efficient and effective members of the crew, and that benefits everyone. They want to see you leading in an inclusive and honest way. So give them what they want! Set up systems that welcome their ideas and contributions.
As a leader in the community, don’t pull up the ladder on your way up, pull your team up with you as you grow. Show them that they too can be leaders.
Environment
I’m not talking about the displays (y’all know that is important!) because today’s focus is on leadership. But part of this is creating an environment where everyone who works there feels valued, seen and cared for. They want to feel supported by you and their colleagues. Be a role model. If you’re having a hard time, share your struggles (I mean, don’t over share, right?!) so they can watch and learn how to be resilient and handle challenges with grace as I’m sure you do by now.
In my childcare businesses, I’m proud of the fact that my team are pretty much part of my family. We spend so much time together that we support each other through thick and thin. When we have issues, we talk it out instead of muttering under our breath or getting frustrated bottling it all up. All of this is leadership.
Be there for them
A bit like the song in F.R.I.E.N.D.S., demonstrate that you’re always there to support your team. Make sure your communication is tight, so they know if they’ve got a problem, they can come straight to you. There’s nothing worse than when a member of the team doesn’t feel they can ask a question or bring up something that has happened. It brews resentment from both sides. And that’s not good for business.
You want the team to rally round you and your business, so rally round them. Build their loyalty and trust. Talk to them openly about your expectations, and be clear with your boundaries. And don’t be afraid to be human with them. It shows strength in your leadership.
Staff Meetings
This is a great opportunity for you to show that you respect and value your team. Put an end to meetings for meetings sake. There’s really no need. Fitting in whole team meetings is so tough when you’ve got multiple shift patterns to negotiate. Often the only day that suits some is a Saturday (unless, like me, your business is 24/7…) and that’s a lot to ask your employees, to give up their free time to come into work and sit through a meeting, only to have to go home again.
So why not move them online? We have the technology! Let’s make the most of it! Moving your staff meetings to Zoom or Teams or another platform allows you to conduct meetings and give some flexibility and freedom to your team. By demonstrating courtesy and showing them understanding in your leadership, you’ll build trust. Let them join from wherever they happen to be – comfort of their own home, a cafe, a resources room at the library.
Another plus of online meetings is that you can record them. So if a team member can’t make it – not only do you have a record of who attended – they can catch up on what they missed and your team have the opportunity to re-watch if they want to. Recordings also double up as evidence to show inspectors or any other interested bodies that you have great communication with your staff.
Training
Obviously when it comes to staff training, wherever you are in the world, there’ll be some mandatory guidance around training or qualifications for your staff. Those are not what I’m addressing here, what I want to highlight is that technology has given us another gem for staff training. All of our childcare settings have different specifications and as business owners we want things a certain way.
We often spend a long time figuring out how we’re going to to train up new staff, give them a tour of the day care center, an induction training of what you expect and so on…it can be arduous. But it doesn’t have to be. One of the ways I’ve saved time and energy is by creating welcome training videos set for new team members. I can then use these until they need updating with every person who joins us.
In practical terms, this is essentially me giving the new member a guided tour via video. I’m showing them where things are kept, how displays work, what belongs in each room, checks they need to do each day, and how certain things work. It can be as comprehensive as you like, but this sends a clear message to new staff: she means business.
Create an environment that helps your team thrive.
They’ll become more efficient, effective and they’ll see you role modelling excellent leadership by caring for them. As such, you’ll notice them growing more loyal and that’s how you’ll grow a successful business. They’ll be invested in their future, knowing that you’ve got their backs, so long as they’ve got yours too.
Hopefully some of these will resonate with you and you’ll be nodding along! Was there anything I missed in terms of leadership? Let me know! I’m always learning, even after this long in the game!
If you want to read more about stepping into being the boss, you can read this blog. Or join us over in the Childcare Ninja Facebook group, come and say hi! We’d love to welcome you into the space and find out how you’re getting on.
We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! If you’re interested in becoming a part of the community, join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
