Worried that you’re being awkward and finding sales super hard? Well stop worrying! We’ve all been there! Running a childcare business means our skills lie in caring for children – all the other stuff is a steep learning curve.
However, to make our childcare businesses successful, we’ve got to figure out how to make our awkward work for us. It’s a journey you need to go on to gain clients and build your business so it’s sustainable and profitable.
None of this comes naturally to me either, but I’ve been in the game long enough to know what works for me. I’ve got three strategies I’m going to share with you here. I hope they’ll help you go from being awkward to awesome.
1. Get over it!
Honestly. Sorry to be so blunt, but no one likes selling. Nope. No one. It’s super awkward asking people to buy your service and to shine a light on what you do better than others. It feels unnatural to us. But I learned pretty fast that the only way I was going to gain new clients was to put on a mask (no, not the Spiderman or Mardi Gras type!). I smiled and channeled my inner Queen. Essentially, I put on a show. I was acting. But d’ya know what? When I started my day like this, I started to believe that I was successful and I oozed confidence. People buy into that.
You’ve got to be seen to be successful. I’m not suggesting you lie about your business. I am saying you sort of need to trick yourself into believing that you’re good at selling. Put post-its around the bathroom mirror with affirmations on. Try these ones:
2. Shine a light on your uniqueness
Take your uniqueness and shine a spotlight on it! Think about what makes your childcare special. What makes it stand out from the rest? Is it the decor? Is it the themes you explore? Or perhaps you’ve got a background in something quirky that you bring to your business. Whatever it is, don’t hide that treasure away in the dark. Get it out in the spotlight and really make the most of what you’ve got.
When I first started my business, what made me totally different from other childcares in the community was that I offered 24/7 care. I was doing night times and weekends when others focused on daylight services only. And that’s not going to be for everyone, but there were people in the community (and from miles away actually!) who had been looking for someone like me to care for their babies. To them it was like a dream come true when they heard I was opening.
So get clear on what you’re offering and tell the world about it!
3. Shout about your story
I’ve said it before and I’ll say it again: shout about your story from the rooftop! People buy from people, and they want to know all about you. They want to know what makes you tick. Your business needs storytelling and it is so important that you bring the personal to your profession! There’s tons of evidence to show that sharing your story helps your business grow. Why? Because it will chime with families and they’ll find that they want to support your business.
Your story will inspire people. And by telling your story, you’ll be giving other people hope. You’ll bring hope to families who are struggling or maybe another business owner will be inspired to keep on pushing forward. It’s going to demonstrate to your customers how much you want to be in this business and how much passion and drive you have. It will show them how much caring for children in your neighborhood means to you – which will lead to sales!
You can read more about the importance of telling your story in this blog.
See? Sales don’t have to be awkward.
You just need to figure out what makes your childcare business unique and talk more about your back story.
Put on a smile, get out there and tell people about what you do and why you’re so awesome.
Before you go, have you found the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
Big childcare centers have many resources at their disposal to be able to provide a professional look and feel. You just have to walk into one and you feel small. However, just because you’re small right now, it doesn’t mean you need to operate within that mindset. It’s time to play big!
I’ve learned that thinking big and changing my mindset is at the heart of success, so I’m sharing these here with you. Here’s a few tips to make your childcare business look and run well-groomed.
Put on a big mindset
Stop thinking small and start thinking B. I. G! Making a shift in the way you think is going to help you grow your business. By changing up the way you approach things – even just a little – you’ll feel more confident and be more productive and successful.
Last year I decided to make a change – to stop playing small. I wanted my childcare business to grow and to feel less stressed. I thought long and hard about how I could go about making a change. Reading some inspiring books, watching some motivational speakers and doing some online training was a good start.
In order to get things going, I created a vision board for the future so I can focus on where I wanted to go and I came up with a new mantra for success. My mantra was “Think bigger”. Every time I caught myself playing small, I told myself: Think bigger. Play big. It worked.
What will your mantra be? Have you tried creating a vision board for your childcare business? Read more about how important mindset is to your business here.
You don’t have to spend big to plan big! You can do this on a budget, trust me. For every paid idea, app, or software you need to buy to help you run your business, there is usually a free or low cost alternative. Do your research and make sure you find the best deals before throwing your hard-earned money away.
Use your vision board! Get those bigger plans on it. If you want to expand your services, how? Want to employ a bigger, better team? Want to rebrand and refocus? We are Childcare Ninjas! We were born to do this. Plan it out and create the successful business you have been working so hard for. C’mon! Let’s play big!
It’s all about building genuine relationships. I cannot stress this one enough, fellow ninjas! You’ve got to nurture the relationships with everyone that you meet. Starting with your family – make time for them so they don’t think that your business comes first. Carve time out each week for slowing down and reconnecting with your loved ones.
Then look at your relationships with your team members. How can you strengthen your communication and build on what’s already there? Could you increase the time your door is open for them to come and share problems? Maybe set up an app like Slack that allows your team to converse outside of work and gives you all an opportunity to socialize but also connect professionally. Sometimes we send each other silly memes to break tensions or brighten each others’ days, but we also help each other out with situations and it just means we’re all on the same page.
And, of course, you need to be cultivating the relationships you have with the families that are using your childcare but also the potential future customers too. You can do this in a number of ways, but the key to this is communication (again!). Sending out regular updates, sharing the wonderful things you and your team are doing, asking for continual feedback through questionnaires and quizzes…
Being an approachable and friendly face, and showing empathy is essential in all the relationships you need to foster to build a successful childcare business. People buy from people!
I hope these tips are helpful and you can see the huge impact small changes can make in your business. We can indeed play big with the big dogs!
If you’d like to know more, I’ve filmed some videos and resources that’ll help you in my Childcare Ninja Dojo Club. Joining will make your life a little easier, and enable you to grow your childcare business into your own little empire.
Before you go, have you found the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be!
You might be wondering what the key to conquering your business goals and dreams is, and as someone who’s run a successful childcare business for a number of years I can tell you it’s not as obvious as you’d think. It is all about mindset. Getting your head into the right place so you can grow your business to be as amazing as you dream it can be is absolutely essential.
Here are 3 mindsets that I know will create an incredible shift in the way your run your business, helping you feel more confident, and ultimately more productive and successful.
These 3 mindsets you must change for you to become a successful childcare business owner:
1. Money Mindset
One of the things women are consistently poor at talking about is money. I think this is because we were all brought up to believe that it’s impolite or embarrassing to talk about money. Money also holds an emotional connection for many of us. It’s time for women in business to overcome the money taboo! We need to ask for what we need and embrace what money can do for us! To do this, we need to start talking about money, encouraging conversations about our finances.
Money really can be a fantastic tool to help us reach our goals and without money it can be quite tricky to take care of the people we love. We owe it to ourselves as women to achieve financial success. We owe it to our children to see us earning money and not being ashamed of it. Women can have an extraordinary economic impact on the planet. As Childcare Ninjas, let’s change the way we think, accept that we are worthy of earning money, and let’s start embracing what money can do!
2. Positive vibes
I have learned this one the hard way! When I began to be successful in my business a few years ago, I had so many negative people around me. They drained my energy, sapping out the hope I had for how my business was going to grow. They wouldn’t allow me to dream big. You know the ones, right?! They eye roll when you’re telling them about something you’ve achieved; they don’t appreciate how hard you’ve got to work to maintain momentum; and they certainly cannot understand why you persevere and don’t just give up.
So the mindset here I want you to try is: get rid of the doubters. Surround yourself with positive people and don’t be afraid to do this sooner rather than later. No more Negative Nellies, protect yourself with Positive Pollies instead!
3. It’s okay to be successful
As women we have a tendency to play down our successes. We’ve an awful habit of putting ourselves down – especially in front of other people. Promoting yourself to others in your business feels so alien doesn’t it? But what’s wrong with wanting people to recognize your achievements? There’s absolutely nothing wrong with being successful. When you’ve reached your goals, it enables you to give more generously, and puts you in a position to give back to society.
This mindset fools us into thinking we are “safe”, by playing small, but it’s actually holding us back! So last year I decided to make a change – to stop playing small. I thought long and hard about how i would go about this. I created a vision board and my mantra was “Think bigger”. Every time I caught myself playing small, I repeated my mantra.
And there was this situation last year where I was looking at potential venues for a new daycare facility to add to my portfolio. I found the perfect place. Fantastic location, potential for lots of new clients…but I had this niggling doubt: “I’m not worthy of such an amazing opportunity. Who am I to think this is for me?” So what did I do? Walk away? No! I said “Think BIGGER!” And do you know what I did? I took a leap of faith. I am a Childcare Ninja, after all!
I encourage you to change these mindsets – to actively talk about money, to celebrate our successes and to think about your friendships.
If you’d like to know more, I have created some helpful videos and resources for you in my Childcare Ninja membership, to make your life a little easier, and to enable you to grow your childcare business into your own little empire.
Are you in the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be!