This week I want to talk about that feeling you get when everything is weighing you down and you’re considering closing your daycare. How do you breathe life back into your childcare business when it feels hopeless?
Don’t worry, Ninja, I got you! There have been several moments during my 15 years running multiple childcares when I’ve gotten overwhelmed, and had a load of bad luck, and then felt like throwing in the towel. But I’m still here! And nowadays I’m teaching other women how to thrive too!
So, how can you revive your passion for your childcare business again? How can you fall back in love with it and make it work better for you, with less stress and more success?
I’m gonna help you figure this out by sharing some tips which will keep your business going, even when you feel like giving up.
Why do we sometimes feel like giving up?
My goodness. It sometimes can feel hugely overwhelming running your own business and when you throw in the additional stresses of a pandemic, families struggling, and a lack of community, it’s not surprising many of us have felt this way!
Maybe you’ve had some emails that haven’t felt good, or a team member drop out, or a supplier let you down… It’s all A LOT, right?! And it’s hard because we don’t talk about this enough! We are constantly reminded that running a childcare business isn’t all sunshine and rainbows, is it?! Sometimes we just need space to discuss our issues and press reset.
You have such a huge impact on the local community and are a lifeline for some families. You being open supports the families of your team. It’s a lot of responsibility. But it can be such a struggle! Sometimes the journey can feel super lonely. It can be extremely frustrating. There’s sometimes a feeling that things have stagnated and you are a bit bored.
So here’s a few tips for how you can breathe life back into your childcare business. I’ve created a method called CPR for your childcare business especially for you! Let’s go, Ninja!
Connect the dots
Before you start panicking, shoving a “closed” sign up, and putting all your childcare stuff on ebay, you need to take a deep breath. Yes, sometimes it is HARD. Often it’s tricky to juggle it all. But once upon a time, this was your dream business and there’s no reason why it can’t be again!
So let’s reconnect the dots! What was your original dream around being a childcare business owner? What was your why?! Does that still resonate now?
Most of the time we assume we know what we are missing in our business, what we ought to be doing… but we haven’t really done an audit and investigated fully. Instead, we find ourselves running round in circles after shiny objects, like new tools or apps.
And without actually sitting down and taking stock of all this stuff, to actually look at connecting the dots of where we are and how we want things to be, it can be a waste to chase those ‘hacks’. By taking time to dive in deeper you’ll see what you really need vs. what you assume you need. You’ll notice where there are gaps in your processes and what actually needs to be done.
Plan for success
Create a plan for what you actually need to get the results you want to see. Sometimes we’ve been so long working INSIDE our childcare businesses that we lose sight of the bigger picture. Take some time to zoom out and remember what it is we’re wanting to achieve.
Look at the legacy you want to leave behind. How are you going to make that happen? Consider switching things up a little in your plan. Remember that it’s okay to change your mind from the original plan you had all those years ago.
Revise your strategies
So you’ve looked at the bigger picture and has some time to reflect on what you really want… Now it’s time to put together a strategy to help you achieve your goals. What are all the little steps – the tactics – you’ve got to take to get there? Perhaps it’s automation, perhaps it’s training, or perhaps it’s something else!
Once you’ve got these listed out, you’ll be able to see that your childcare business is not beyond resurrection. In fact far from it. You’ve just got to reignite that passion inside you again.
You can watch this week’s YouTube video all about how to resurrect your childcare business right now!
Reach out and breathe life back into your childcare business!
Earlier on I mentioned loneliness and frustration, and these things are rarely remedied when you continue working all by yourself. Your team can’t fully comprehend the weight of responsibility on your shoulders or the burden of running a childcare business. So what can you do to feel better?
I have EXACTLY what you need! I have a community of like-minded childcare business owners who GET IT! They know where you’re at, and totally understand that feeling of “what’s the point?!” But they’ve got through it TOGETHER. Come join us, share the burden and find some joy and reciprocity over in my free Facebook group.
Getting connected with other childcare owners is a HUGE game changer!
Gain strategies and tips to move your childcare business forward by joining a community! That’s why I set up my Facebook group, where you can hang out with like-minded and aspirational daycare owners. Join us for more tips on how to make your childcare business the success it deserves to be! Or if you prefer Instagram, we share ideas and tips there too. We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup!
As Childcare providers, we’re kinda prepared for sickness within our facilities. However, at some point there’s bound to be a highly contagious something-or-other spreading round your daycare! I wanted to share with you 3 lessons I learned recently after an outbreak, so that you can comeback stronger!
Have you had to deal with a wildfire sickness in your childcare biz yet? If you haven’t yet, read on!
What’s an outbreak?
Kids touch everything. And I mean All. The. Things. They also put lots of things in their mouths! And because of this, highly contagious diseases and infections spread FAST in childcare facilities!
When one kid has something infectious you want to isolate it as quickly as possible before it becomes an outbreak. An outbreak is when two or more cases occur of the same illness. And that happens super fast in daycares where the kids are in close contact.
Our recent outbreak scenario
In my 15 years of running a childcare business I’ve somehow managed to dodge any outbreaks. Even during Covid! So you can imagine my face when a few weeks ago we had an outbreak of Hand, Foot & Mouth…oh no!
We all know and understand that in childcare ownership you will no doubt at some point deal with a highly infectious illness that enters your childcare business. And you can bet your bottom dollar that it has a high potential to be spread to others. So when it hit one of my facilities, I was not surprised at the event but was shocked at the speed at which it spread!
My goal this week is to help you learn a few lessons and navigate through the process a little simpler so that you aren’t coming at this from a clueless perspective. I want to share my tips for a successful comeback after an outbreak!
What happened?
We had a new child start who came from another day care center. Unknowingly, they brought with them the scary disease Hand Foot and Mouth. I say scary because it was! We’d never had to deal with it before.
Although we’d never had cases of Hand Foot and Mouth spread like this before, we were kind of prepared. We had things on hand, like our emergency plan, to help us deal with it. And we’ve obviously spent the last 18 months being extra vigilant because of Covid-19. But still!!
Once we knew what we were dealing with, we shut down the facility for a few days into the weekend. This allowed the sickness to run its course and for us to do what we needed to do in the center! And we were able to come back fresh on the Monday morning ready for whatever that week was gonna throw at us.
Wanna watch my Monday Moves YouTube instead of reading? Here you go!
We learned a lot during those few days! What a learning curve! Here’s a few of the main lessons from our outbreak…
Lesson 1 – is it time to rethink your intake processes?
Where we are, rules state that clients have a time period of about a month in which their child has to get a physical. Which means that kids start without us knowing if they have a clean bill of health or not. Normally, we have to wait for the paperwork.
But this recent outbreak has made me reconsider this! Moving forward, I want children to have that paperwork before they start. It means I can protect the families we serve already and also my All Star Team!
How does your intake process work? What are your state guidelines? If yours are loose like ours, maybe try making it a bit stricter. It should help you cut down on potential outbreaks.
Lesson 2 – Take a look at your childcare set up
Is there something in your set up that can be changed to prevent the spread? We have lockers for our older kids, but in our facilities for younger children we have open cubbies. And we realized that the toddler cubby area was where Hand Foot and Mouth came in and where it was spread. Little kids touching each others things and the belongings are cross-contaminating. So we’ve now got lockers for our toddlers!
What could you alter in your daycares to slow the spread of infectious diseases? Make sure you’ve looked at cleaning protocols and handwashing routines for kids and grown ups too.
Lesson 3 – Don’t forget the basics!
I know the mornings are super hectic, but don’t let your vigilance slip! Keep your eyes peeled for things other than Covid. We’ve been constantly checking temperatures, but maybe more so than looking for wellness visual signs. And that’s where we can spot signs of other – potentially highly contagious – things like Hand Foot and Mouth.
One thing that helps is asking the kids how they’re doing. They’re so good at telling you exactly how they’re feeling! So you can then quiz parents gently about any symptoms the child’s brought up.
And make sure your team practice your emergency plans on a regular basis to keep everyone on their toes! That way they’re not panicking when something actually happens.
I hope these lessons help you prevent an outbreak in your daycare! Have you got any tips you’d like to share? Please leave them in the comments below!
Want to grow your business and get more involved in the childcare community? Join us for more tips on how to make your childcare business the success it deserves to be! Or if you prefer Instagram, we share ideas and tips there too! We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup!
Do you sometimes feel like some sort of prison warden inside your childcare business? If you’re nodding, I’d imagine it’s because you are lacking in robust Staff Policies. Yikes!
So this week’s theme is all about how you can create policies that help your business but also ensure that your All Star team are supported.
What’s happening in your childcare business?
Instead of focusing on being the best leader you can, you’ve more often than not found yourself wagging your fingers or yelling orders at your team because you’re too busy.
And sometimes you’ve done the polar opposite – being such a “friend” that nobody on your team is listening to a word you say. Neither of these situations is sustainable, or practical and I very much doubt that they’ll produce the positive results you desire for your childcare business to thrive.
Where are you at on this scale? What policies do you have in place already and where are the gaps?
Think about the behaviours of your team
What are the behaviours you’re seeing in your daycare that you’d like to see less of? Have you got policies in place to deal with this? Have you discussed the issue? Make sure you officially address the behaviour you don’t want to see in the workplace. Be matter of fact. This is not about laying blame, it’s about looking for solutions. If this is an expectation that keeps falling behind, you probably need to have a proper policy in place. You might even need to do some training.
So when you’re starting to write your staff policies, think about which behaviours would you like to see. And when you publish your policy and hand it out to your team, ask for feedback about whether they feel they might need training on any of the points that come up. Do they want individual conversations or a whole team training?
Create staff policies that work for everyone
I know it might be controversial, but I don’t believe the staff policies you put in place should be about control. For me, it’s about developing policies that ensure my business can thrive. But it’s also about putting measures in place that help my team understand and feel understood.
Have you got really clear job descriptions for each of your team members? And have they all seen what their role requires (since their interview!)? Do they know what they should be doing when the children are having naps? Have they got all the info they need to perform to the best of their ability? Or are your policies all a bit muddled? Let’s make sure there’s clarity all round!
Do an environment audit
Is the daycare space impacting on your staff behaviour? Take a look around the whole space. Are there particular places where the behaviours you’re not a fan of are happening? Is there anything you can do to change the room around that might help improve behaviour?
It sounds silly but sometimes it can be something as simple as creating a more open space so that your team know you can see them. Or perhaps they don’t feel they can leave their belongings anywhere safe. Meaning they carry their phones in their pockets as it makes them feel more secure. Could you invest in staff lockers?
Why you need to hold space for your staff
It’s the goal of most childcare business owners to grow an all star team and we want to build teams who follow our policies so we don’t have to be a warden in our centers. Sometimes we have to also consider the emotional aspect of working with others and use that to help our staff feel and be their best.
Imagine one of your team members keeps checking their phone a lot. This goes against your policy but behind the scenes they’ve got a challenging situation going on at home. By getting to know your staff and knowing a bit about them and their interests outside of the workplace will help you have a better understanding of what’s happening.
This means you’ll be able to treat them as a whole human not just as an employee. We do tend to bring our home life to work – it’s the nature of the game! So by creating an environment where your team feels supported is the best strategy. That way, they can talk to you about what’s going on in their personal life because that something may be having an impact on their job.
So as you create your staff policies, while also serving your clients and protecting your business, do make sure you hold space for your team too!
Watch this weeks Nyckie’s Monday Moves Youtube where I’m diving into the process of creating childcare staff policies. Ones that will help you get the results needed for that ALL STAR TEAM your childcare business deserves. Check it out here:
As promised here is this week’s FREE resource to help you create staffing policies that produce the desired results from your All Star Team. ENJOY… 👉🏽 👉🏽👉🏽 CLICK HERE FOR THE FREEBIE
Listen, I know that sometimes being a home daycare provider can feel lonely and overwhelming. Getting connected with other childcare owners can really be a game changer to help you gain strategies and tips to move your daycare business forward.
That’s why I set up my community over on Facebook, where you can hang out with like-minded and aspirational daycare owners. Join us for more tips on how to make your childcare business the success it deserves to be! Or if you prefer Instagram, we share ideas and tips there too. We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup!
When you’re so busy running a childcare business, it can be really easy to get caught up in the day-to-day shenanigans. You’re ticking off the to list. Suddenly you come face to face with an unprecedented challenge! But you can’t see the wood for the trees. Uh oh! It’s time to get some perspective.
I wanted to write this blog to remind you that from time to time it’s a good idea to take a step back and zoom out from the obstacles in your way. If you’re keen to grow your childcare business, you need to get really good at looking at your business from a 360 perspective! Read on for tips I’ve used to up-level my business.
What does perspective even mean?
I get it, it’s one of those words thrown around in the online space and by entrepreneurs! But it’s used a lot for a reason! And sometimes these words lose their meaning, don’t they?
Put simply, it’s the way that we look at something. Some people will be looking at it from one stand point, and others from a completely different angle. And it can be hard sometimes to understand how others are perceiving things. But it’s definitely important to stand back and reassess now and again.
And, for the word nerds among you, it’s also an art technique that changes the distance or depth of an object on paper. Like when you see a photograph or painting of a road and it’s wider up close, and narrower further away. Not as relevant in this particular situation, but kinda interesting none-the-less!
How perspective can help your business
A lot of the time we can get so wrapped up in the day-to-day stuff, that we cannot think clearly. We don’t give ourselves the headspace to process things and we forget to take a deep breath, step back and recalibrate. When we get so zeroed in on one particular challenge that it’s all we see or think about! And it can then be a struggle to focus so that we can figure out the solution!
Getting stuck in our heads is so common, and what this leads to is our minds getting in a complete tangled mess that we miss what is truly important. And this lack of holistic vision can mean that we’re oblivious to even simple the most solutions that are staring us right in the face.
By focusing too much on teeny details you lose perspective!
So how can you do better?
As I’ve already mentioned, lots of us are unable to understand situations that arise in our childcare businesses clearly because we’re too involved. To improve the situation we’ve got to learn to be reflective. To reposition ourselves in order to see things from another frame of reference. Sometimes, all it takes is a pause and a reframe, and you can magically see how to overcome a tricky problem.
Take time out from being head down in the business, head to your quiet space, light a candle and do some journaling. Often when we let ourselves stop and brain dump, we can find answers pop into our head! I’ve written about how you can create the perfect thinking space and give yourself time to reflect here.
You can ask for help in the form of a survey to get a little perspective. Find out how your staff perceive things, but don’t be afraid to ask your families too! Depending on the situation, the more help the better!
It’s okay to look for further support
One way to break out of the zoned in habits you’ve developed is to get some help. It’s super important to make sure you recognize that you need a little support and find ways to get it. This will give you the confidence and strength to be able to step out of that challenge and see it from a birds-eye view.
Having someone else to talk things through with, or just a fresh pair of eyes, can really help you relook at the problem you’re facing. They can suggest solutions because they’re looking at it from a whole new perspective. And they can give you a leg up to their view, or explain how to get there. It’s really key that you have a support network to lean on when things are difficult. Getting their interpretation of things can change your business for the better!
A little help from my friends…
You’ll often find that you’ll get an “AHA!” moment from your chat, whether it’s your significant other, a family member that’s been supporting you in your business. You might find that you get incredible advice off a business bestie, or a little perspective from the industry specific Facebook group you’re a member of, or the business coach you’re working with. This week, I talked about why we all need some support in the Facebook group for my weekly #tiptuesday and in my free group last week.
What other support have you gotten that’s really helped you?
There are lots of ways to get the support that you need in your Childcare business depending on what goals you’re trying to reach or what you’re working on. If you haven’t yet joined, do check out my free Facebook group! I’d love to see you in there!
We’re an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming more involved in the community and to grow your business? Join us for more tips on how to make your childcare business the success it deserves to be! Or if you prefer Instagram, we share ideas and tips there too!
This week my blog post isn’t so much about strategy, but reflecting and sharing on the freedoms of being a Childcare boss. This is certainly one of my most favorite perks of being a Childcare Business Owner!I’m guessing that you wanted to become a childcare business owner because you dreamed of helping families but I bet there’s another key reason – you wanted freedom and flexibility!
I want to share with you what I mean by “freedom” and why it matters, and how I got to a place where I had room to breathe and space to fill with things other than work!
It started with a chat…
Last week I was talking with some of my girl friends, and we were all sharing how things are going for us. You know, the kind of chat where everyone has a little boast but usually backs it up with something silly that’s happened? And we were all laughing about whatever it was my friend said. Along the lines of how busy the store was and how she wishes she could go at a different time. She doesn’t want to do it when every other working mom is in there buying her groceries!
I grimaced. It’s fair to say that sometimes I really do tease my friends that I have the luxury of freedom when it comes to making my own schedule. I can do what I want, when I want. At least most of the time, anyway! So I piped up, “You probably oughta start a Childcare, because I get to go to Walmart or the grocery store early in the morning, when everyone else is on their daily commute!”. I got a couple of eye rolls and a “maybe I will!” hollered back at me!
How is it possible?
Having my Childcares all running smoothly, with my team in place – like a fine-oiled machine! Which has given me the freedom that my old 9-5 didn’t. Gone are the days where I needed permission to take my mother to a doctor’s appointment! I no longer have to wait for my holidays to come before I can take a day off. So when I’m in need of some time to myself, I can just note it in my calendar and things carry on without me for a day.
I don’t need to be “on” 24/7
One of the major blessings I’ve been given is that I’m not always needed in any of the facilities nowadays. I can make my own schedule. I don’t always have to be hands-on deck, and I don’t need to be in the office all the time – they’ve got that covered!
It’s truly one of the best perks about being a Childcare boss, I’m very appreciative and very grateful. However, I also know that I’ve worked hard to get to this point and it didn’t start out this way!
Freedom works both ways
When we’re thinking about freedom, we tend to think about freedom to have time off. But on the flipside, it means we’ve got the capacity to be the helping hand to others when it’s needed. Recently, one of my team members needed to take time off short notice for an appointment. I had the freedom to cover her, so I said, “no biggie”, and was able to pop into the facility while she was out. When she got back I headed off again to do my own thing.
How did I get to this stage of freedom?
This perk of being a childcare business owner didn’t come immediately. Don’t be fooled into thinking that overnight I created a crazy successful business and suddenly took days off and long lunches and spa trips. Nope.
Freedom has come about with hard graft. It’s been possible because of the systems I’ve put in place (y’all know I love a system!). Creating freedom through the investments I made when it came to training my staff. Now they can run the day care centers without me. And you’d better believe that I’ve also taken time, energy and spent money on coaching. Mostly to fix my mindset around controlling every little thing! (Clue: you don’t have to!)
Put the foundations in sooner rather than later
Taking those steps early on in your business will give you freedom to do other things later on. What will you do with all that freedom? Maybe you’ll develop a second childcare center or perhaps you’ve got hobbies you’d like to pursue? I can think of thousands of ways you could use that flexibility! I bet you can too!
Now, I didn’t write this blog post to show off (although I’m proud of what I’ve achieved and have the audacity to say so!). I wrote it to show you how it’s possible for you too! I’m so thankful and grateful for the freedom being a childcare business owner gives me. And I want you to have that freedom as well!
In case you’re looking to grow as a childcare business owner, I thought I’d let you know about my latest program! The doors are open to my group coaching program “The Simple Childcare Ownership Program”!
This 10-week coaching program is perfect for you, if you…
🟣 Believe working with children is fulfilling, and there’s no other job in this world that you would rather do!
🟣 Are ready to step into your power and develop your leadership skills.
🟣 Want to make the ultimate change and start the childcare business of your dreams, so you can live life on your terms.
🟣 Are fed up on the 9-5 rat race and want finances and flexibility
🟣 Are tired of getting in your own way and READY to start your Childcare boss journey
The first 2021 Program kicks off Monday, February 15 @ 8pm EST. We’ll be having weekly training with me Nyckie B in my private Facebook group with 2 weeks for implementing everything you’re learning. On the program I’ll be covering:
✨ MINDSET & GOAL PLANNING ✨ LICENSING & REGISTRATION ✨ FABULOUS FINANCES ✨ PROGRAM & CURRICULUM ✨ OUTSTANDING OPERATIONS ✨BUILDING A TERRIFIC TEAM ✨ MARKET LIKE A NINJA ✨ BUILD YOUR LEGACY
Sound good? You can sign up right now! Just click here.If the program isn’t for you, I’d still love to invite you to join us in the Childcare Ninja Facebook group where we’re all sharing ideas and learning from each other. We are an army of childcare professionals who are honing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be! And don’t forget to follow us on Instagram!
