You’ve ventured into the world of childcare business ownership, and now you’re looking to to turn it into the success it deserves to be. I’m here to tell you that it’s going to happen. If I have done it, so can you! It takes hard work, resilience and a whole lot of love, but I know you’ve got this. You can build a successful childcare business!
Over the years, I’ve learned how to grow my childcare business, level up and build my own empire. And here I’ve got 3 simple tips to help you on your way to success.
1. Automate what you can
By now you’ll probably have realized that I am a HUGE fan of systemizing and automation (if you’ve read any of my other blogs!). If you can systemize, you will be able to de-stress and grow. Take time to note down all the day-to-day tasks you do and look into how you can get a system in place and potentially automate it, to save you time and energy.
In fact this doesn’t have to cost the world either! There are plenty of lower cost or even free options for automating elements of your childcare business. From ordering food supplies from a well-kept stock inventory, to Hours Tracker for staffing, make the most of the technology at your fingertips!
Additionally, you can read about apps I use in my childcare business that have revolutionized my systems here.
2. Offer what others won’t
Remember when we talked about what makes you special? Well, make sure that you’re offering tons of that! Sing it from the mountain tops, girl. Offering something that others don’t have – your uniqueness – will make you stand out from the crowd and call in the parents and families that you’ve been longing to work with.
After all, what makes our childcare businesses so awesome is that we are NOT the cookie cutter daycare center chains that keep popping up all over the country. We offer something totally different and the feedback we get from families is incredible. Their kids are treated as individuals by our amazing teams and the parents are too.
So if you take a look around at other providers, not to compare as such but to look at what they’re missing. Perhaps they don’t focus on outdoor play or they don’t have language teachers…whatever they’re lacking, think about what you can offer that they are not. I’m not saying go and do something totally different to your current practice, but look at the competition and see where you can shine!
3. Build amazing relationships daily
As you’ll have read briefly above, this is an aspect of your business that is essential. I cannot stress this enough. Nurturing those relationships is absolutely key to the success of your childcare business. Even after a child has moved on to school, I try to keep in touch with families – just the odd “thinking of you” card here and there, or a wave on the street – but this is how community thrives.
Building a sense of community and cherishing the relationships you have with families will make your business successful. Those families will talk about you as if you’re a member of their squad (which you totally are!) and they’ll be telling new parents they meet about how much they love your childcare and how warm and brilliant you are.
But it’s not just the parents and children who you need to nurture! Building amazing relationships with your staff is super important too! Keep communication as a two way street – use apps like Slack to help you do this! – because when staff feel they’re heard and valued, they come into their own and work their socks off for you.
Equally important, is showing good leadership by helping them develop their own skills, using their ideas for activities and on the meal plans. Working on your relationships, talking to your team on a regular basis and keeping them informed of any changes in advance.
All things considered, I hope this has given you some food for thought. Building your successful childcare business is achievable and watching you develop your skills as an owner is inspiring! Let me know how you’re getting on. Leave a comment below, or send me an email. And don’t forget that we’ve got our Facebook community too, so we can all hang out in there together!
I started Childcare Ninjas because I realized that most business information and ideas aren’t targeted at us. They’re focused on other industries. But we don’t fit that mold! We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community, click here!
Y’all know I’ve been in this game for a while now, and I have seen new childcare businesses come. And I have seen them go. Why don’t they last? We all make mistakes, but most of them can be avoided with some forward thinking!
There’s several monumental mistakes that they are making in their businesses. Don’t panic! These are easily avoided. Therefore I thought I would share the errors they make with you, so you can avoid doing the same before it’s too late.
Mistake #1 – Trying to do everything for everyone
An absolute classic. And one that sometimes takes a lifetime to learn! It is very hard to stay focused and in your lane. But you’ve gotta do it or you’ll not survive in this crazy world of childcare ownership.
So how do you avoid it?
You need to know who your clientele are. And you need to learn how to reach them. Think local; you’re not trying to gain worldwide customers. Your daycare is about serving the community it’s in. So target them appropriately and be who they need you to be. Not who everyone else thinks you ought to be.
Work on having firm boundaries with work. Learn to say no. You’re not a super hero. Saying no to things that don’t serve you is fundamental if you want to keep your head above water. No calls after a certain time, reply to emails on particular days, prioritize properly.
Use technology to help you get organized; set timers on tasks to stop your mind wandering and to keep you laser focused. Ninja focused!
Mistake #2 – Not planning!
I’m gonna repeat this until the cows come home: Plan! Plan! Plan!
Sure as the sky is blue, I’ve seen childcare owners who think they can “wing it” very quickly finding themselves in difficulties. To run a successful business you’ve got to plan, and plan, and then plan some more!
It is a time consuming process to get systems in place and plan ahead, but it will save you so much heartbreak. I promise you that planning in your childcare business is how you will grow and create the perfect little empire you always dreamed of. I know because I’m doing it. And it’s all because I plan EVERYTHING. I’ve got lists for my lists.
Mistake #3 – Underestimating efforts
Another classic mistake. It’s not uncommon for new childcare business owners to underestimate the amount of time and work they’ll need to put in. They think that it’s the same as any other business. Well we Ninjas all know that it certainly is not.
That’s why I created this platform in the first place: to support childcare owners like you. Because there’s not much else out there that is specifically for us. And we are niche. We’re unique.
Interestingly, I’ve had so many conversations with people who assume that I just own the day care centers and am not involved in the day-to-day running of them. I have to explain every darned time that you can’t just “own” a childcare biz. You ARE the childcare biz!
Your personality and philosophy of learning are totally embedded in the childcare you run and your staff are amazing, but it’s your empire. You might have a manager in each setting, but you are the one who oversees the provision and has a vision for the future and how you’re going to get there.
Running a childcare business is a helluva lot of work and no one should go into this thinking you can just kick back and let others do the work for you. It’s not an opportunity to sit on your laurels! This is a way of life! And one that I love, and I know you do too!
Don’t hesitate to drop me a message if you’re worrying about anything to do with running your business. After years of feeling isolated, I’ve created this community and I’m here to help you work through any issues. Get in touch!
I hope you’re enjoying your journey to becoming a Childcare Ninja, but don’t forget to interact in the Facebook group where you can connect with other amazing women and share ideas.
Join us in the membership too for more tips on how to take your childcare business to the next level!
Big childcare centers have many resources at their disposal to be able to provide a professional look and feel. You just have to walk into one and you feel small. However, just because you’re small right now, it doesn’t mean you need to operate within that mindset. It’s time to play big!
I’ve learned that thinking big and changing my mindset is at the heart of success, so I’m sharing these here with you. Here’s a few tips to make your childcare business look and run well-groomed.
Put on a big mindset
Stop thinking small and start thinking B. I. G! Making a shift in the way you think is going to help you grow your business. By changing up the way you approach things – even just a little – you’ll feel more confident and be more productive and successful.
Last year I decided to make a change – to stop playing small. I wanted my childcare business to grow and to feel less stressed. I thought long and hard about how I could go about making a change. Reading some inspiring books, watching some motivational speakers and doing some online training was a good start.
In order to get things going, I created a vision board for the future so I can focus on where I wanted to go and I came up with a new mantra for success. My mantra was “Think bigger”. Every time I caught myself playing small, I told myself: Think bigger. Play big. It worked.
What will your mantra be? Have you tried creating a vision board for your childcare business? Read more about how important mindset is to your business here.
Plan big
You don’t have to spend big to plan big! You can do this on a budget, trust me. For every paid idea, app, or software you need to buy to help you run your business, there is usually a free or low cost alternative. Do your research and make sure you find the best deals before throwing your hard-earned money away.
Use your vision board! Get those bigger plans on it. If you want to expand your services, how? Want to employ a bigger, better team? Want to rebrand and refocus? We are Childcare Ninjas! We were born to do this. Plan it out and create the successful business you have been working so hard for. C’mon! Let’s play big!
Here’s a fabulous video from Carrie Green from the Female Entrepreneur Association that shows how to create a vision “dream” board.
Build relationships
It’s all about building genuine relationships. I cannot stress this one enough, fellow ninjas! You’ve got to nurture the relationships with everyone that you meet. Starting with your family – make time for them so they don’t think that your business comes first. Carve time out each week for slowing down and reconnecting with your loved ones.
Then look at your relationships with your team members. How can you strengthen your communication and build on what’s already there? Could you increase the time your door is open for them to come and share problems? Maybe set up an app like Slack that allows your team to converse outside of work and gives you all an opportunity to socialize but also connect professionally. Sometimes we send each other silly memes to break tensions or brighten each others’ days, but we also help each other out with situations and it just means we’re all on the same page.
And, of course, you need to be cultivating the relationships you have with the families that are using your childcare but also the potential future customers too. You can do this in a number of ways, but the key to this is communication (again!). Sending out regular updates, sharing the wonderful things you and your team are doing, asking for continual feedback through questionnaires and quizzes…
Being an approachable and friendly face, and showing empathy is essential in all the relationships you need to foster to build a successful childcare business. People buy from people!
I hope these tips are helpful and you can see the huge impact small changes can make in your business. We can indeed play big with the big dogs!
If you’d like to know more, I’ve filmed some videos and resources that’ll help you in my Childcare Ninja Dojo Club. Joining will make your life a little easier, and enable you to grow your childcare business into your own little empire.
Before you go, have you found the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be!
Once in a while, I’ll watch a show on T.V that stands out. And it is rare that I sit down and choose something to watch. I mean, seriously…who has time for that?! But occasionally, I’ll come across something that has a dramatic impact on my life or my business. And this was one of those moments. I hadn’t taken on board the importance of storytelling!
I had my feet up and my phone to hand (in case my day care staff needed me) and I was multi-tasking on my laptop as usual. However this episode caught me by surprise. I was totally drawn in.
This particular episode made me stop and think about how I was running my business. It gave me the impetus, the drive and reignited my passion for my childcare business. Strangely, it wasn’t about a woman running a daycare center. It focused on helping a New Jersey pizza shop. The Profit‘s presenter (Marcus Lemonis) needs to help the owner who is struggling with aesthetic issues and stagnant sales.
While watching their journey, I learned 3 things. I thought I’d share them with you!
Tell your story
The importance of telling your story became abundantly clear from watching this episode of The Profit. Marcus finds out that the owner, Alario, opened his restaurant with money his father received from the federal government after Alario’s mom was killed in the 9/11 attacks on the World Trade Center in 2001. After listening, Marcus explains that this is a great backstory, and asks how Alario is sharing this with his customers…
But Alario hasn’t been sharing his backstory with anyone — not even his employees know what he’s been through! And Lemonis points out that this is where his business is going wrong. He explains that it’s actually completely natural to bring certain aspects of your personal life into your business.
“I’m a big believer that in business, consumers will rally around a cause or a story or some personal connection that they have,” Lemonis says on the show. “People like to do business with people. It’s OK that you amplify who you are, that’s how I make a connection with you”.
We know deep down that people buy from people. When you share your story, people buy into that. They want to support you and they become your mini-fans, your champions. They want you to succeed.
So, since watching this – and realizing the importance of storytelling – I’ve been shouting my story from the rooftops!
Be known for something
This episode of The Profit, with Alario’s pizza joint, made me think about what my childcare will be known for. I want my business to be memorable for all the right reasons. I’d love for all my clients to rave about how awesome my childcare is and how they recommend me to everyone they know when they find out they’re expecting!
How do you want people to talk about your childcare business? Is there something specific you want to be known for? Make a list and see if you can weave these into your newsletters, your social media posts, your conversations and your practice.
Storytelling to help someone else
Marcus Lemonis makes a great case for why your business needs storytelling and the importance of bringing the personal to your professional! Your story will resonate with people and they’ll find that they want to support you by buying into your business. But it’s about more than just that.
By telling your story, you will no doubt be helping someone else. Your overcoming adversity to build your business is going to give someone else the strength to keep on pushing forward. It’s going to motivate other childcare owners to persevere despite their circumstances. Because they’ll hear that YOU are building a successful childcare business even though you were in a difficult situation once.
You are inspiring!
These connections, these HUMAN connections are vital for our businesses.
What does your story look like for your childcare business?
Find it, share it, and watch your business stand out!
Are you in the Childcare Ninja Facebook group yet? We are an army of childcare professionals who are sharing ninja-sharp skills to transform our businesses into childcare empires! This is Childcare Ownership all Grownup! Interested in becoming a part of the community? Join us for more tips on how to make your childcare business the success it deserves to be!
No one wants to send their children to cookie-cutter childcare. Why? Because they’re like little factories and won’t value their kids as individuals. Parents want to feel like their kids are being left with adults who care. Who notice their quirks and love them for it! And that’s what we as Childcare Ninjas need to offer – uniqueness!
But have you taken the time to consider what makes your business unique? And why should you be shouting it out from the rooftops?
This is your chance to sit down with a cup of coffee and really contemplate the uniqueness of your childcare business.
What’s so special about you and your childcare business?
Take some time to note down your strengths as a childcare owner, and what makes you tick. Is it your Masters in child psychology or the way you were raised by an amazing foster mom that inspired you to go into childcare?
Have you got particular skills that make you stand out from the crowd? Perhaps you did Performing Arts at college, or you were once on America’s Got Talent? Or maybe it’s that you were the youngest of 9 siblings and you are the queen of negotiation!
Whatever you bring to your business, make it more obvious. Shine a light on you and why you’re so special.
And when it comes to the business side of things, what is unique about yours? Do your daycare centers have a theme? Maybe you have a Forest School specialty or a world class chef working for you, or you follow a particular educational theory – Reggio Emilia or Steiner?
If you want to survive, be you but be different!
I take pride in the fact that my childcare businesses reflect who I am as a person. And they are unique to me because they go against the grain. I’m not your average business owner, and I want my customers to know that. The reason I’ve lasted so long and been able to survive during economically turbulent times is because I am offering something different to the generic childcare provision seen elsewhere.
So wave your flag wildly, and be the change you want to see. What do you want to be remembered for by the families you work with? You can use customer feedback to help hone this message. Look for why they came to you and really “big-up” that element in all your promotional material.
How unique do you need to be?
Well that’s like asking me, “Hey Nyckie – how long is a piece of string?” If I am totally honest – which I always am! – I’d say you can be as unique as you wanna be.
One thing is for sure: People buy from people. So if you want to make an impression, and build a reputation for being a great childcare provider, the buck stops with you and the relationships you build with your clients. Be unique in your interactions. Show them love and attention and make them feel special. But whatever you do, don’t mimic others. Be authentically you. You’ll shine and they’ll feel valued.
If you’re keen to become a Childcare Ninja and want to join our community find out more here. There’s also the free Facebook group where you can connect with other amazing women and share ideas. Join us for more tips on how to take your childcare business to the next level!
